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Services

Three ways to get senior product design help: ongoing support, a focused audit, or a defined sprint on one important flow.

Best suited to funded teams with active product work and a real design budget.

Anonymized product trust framework diagrams and service planning artifacts

Product questions

The interface needs to answer the obvious questions.

When users hesitate, the issue is often simple: the product has not answered what happened, why it matters, or what to do next.

  1. What did the system do?
  2. Why did it do that?
  3. How confident should I be?
  4. What can I change or override?
  5. What happens if it is wrong?

Comparison

Choose the right format.

Fractional Product Design LeadAI Product Trust AuditCritical Flow Design Sprint
Best forOngoing design supportFinding what to fix firstOne critical flow
Duration3-month minimum2 weeks4-8 weeks
Format2-3 days/week retainerFixed scopeFixed scope
OutputDirection, design, and reviewFindings memo, walkthrough, and readoutPrototype or handoff-ready design
Starting costMonthly retainer$6,500Custom quote

Fractional Product Design Lead

Ongoing senior product design support without hiring full-time.

Typical starting point

Your team is shipping, but product direction, UX decisions, or interface quality need senior ownership.

Packaging

2 or 3 days/week. 3-month minimum. Monthly billing.

Contact

Best for

  • Funded fintech or AI teams without senior design leadership.
  • Engineering-led companies with traction and uneven product design.
  • Founders or CPOs who need experienced design help quickly.
  • Teams preparing for launch, fundraising, or enterprise sales.

What's included

  • Product and UX direction.
  • Information architecture.
  • Core flow and UI design.
  • Design system guidance.
  • Design critique and review.
  • Direct collaboration with founders, PMs, and engineers.

What changes

  • Clearer product decisions.
  • Better core flows and screens.
  • More consistent UI.
  • Cleaner handoff to engineering.

AI Product Trust Audit

A two-week review of where users hesitate and what to fix first.

Typical starting point

You know something in the product is not working, but the team is not aligned on the cause.

Packaging

2-week turnaround. $6,500 fixed fee. Maximum 2 per month.

Request a trust audit

Best for

  • AI products with adoption or activation issues.
  • Teams preparing for launch, investor demo, or sales conversations.
  • Founders who need clear product feedback before a larger commitment.
  • Teams that need priorities instead of another broad critique.

What's included

  • Onboarding and first use.
  • AI output presentation.
  • Confidence, uncertainty, and loading states.
  • Errors, fallbacks, and escalation paths.
  • User control and override options.
  • Screen hierarchy and copy clarity.

What changes

  • A prioritised issue list.
  • A clear view of what blocks adoption.
  • Specific fixes for the highest-risk issues.
  • A basis for deciding whether deeper work makes sense.

Critical Flow Design Sprint

A focused design project for one flow that needs to work better.

Typical starting point

One flow is blocking adoption, launch, or sales, and the team needs senior design execution on that area.

Packaging

4-8 weeks. Fixed fee, scoped by flow and complexity. Milestone billing.

Redesign a critical flow

Best for

  • Teams with one flow blocking adoption or sales.
  • Funded startups preparing for a launch.
  • Companies that need a stronger product experience without a long retainer.
  • Teams that know the problem area and need execution.

What's included

  • Flow definition and product framing.
  • UX architecture for the target flow.
  • Interaction design.
  • High-fidelity screen design.
  • Prototype or handoff-ready design package.
  • Engineering handoff documentation.

What changes

  • A redesigned version of the target flow.
  • Reusable patterns for similar product areas.
  • A clear record of decisions for PMs and engineers.
  • A practical handoff for implementation.

Process

How it starts.

FAQ

Common questions.

Do you work remotely?

Yes. All work is remote. Worldwide. Async-first with scheduled video sessions.

Do you work with existing design teams?

Yes. I can lead, support, review, or mentor depending on what is missing.

Do you advise only, or do you also design?

Both. I help decide what should change and design the actual product work.

Why is ongoing work a 3-month minimum?

It takes time to understand the product, improve the work, and help the team keep the quality up. Shorter work is better handled as an audit or sprint.

Do you work in any industry?

No. I focus on fintech, AI products, and high-stakes B2B.

What is the difference between the audit and ongoing help?

The audit identifies what to fix first. Ongoing work helps the team design, review, and ship the improvements.

How quickly can you start?

It depends on current availability. Reaching out early helps, especially for fractional work.

Can you sign an NDA?

Yes.

Why is the audit limited to 2 per month?

Two weeks of serious attention per audit. Two per month is a real capacity limit.

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